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Choose the right tools for your support team.

A side-by-side look at how FlowPSA, HaloPSA, ConnectWise PSA, and Autotask handle pricing, computer management, AI, and approvals, including what FlowPSA does not do yet. FlowPSA focuses on the daily work of requests, assignments, time, and billing, and charges by enrolled computer instead of by technician. If you rely on purchasing, stock, or quoting today, check the roadmap first.

FlowPSA compared with other PSAs
FlowPSAHaloPSAConnectWise PSAAutotaskUnified PSA + RMM
Pricing unitPer endpoint, published, as an add-on to FlowRMM BusinessNamed technicianQuoteQuotePer technician or per endpoint
Technicians and agentsUnlimited, never billedEach technician is a seatSeatsSeatsUsually per technician
Relationship to the RMMSame database as FlowRMMIntegrationIntegrationDatto / Kaseya stackBuilt in
Remote session and verified action on the ticketYes, as the resolution proofNotes and linksNotes and linksNotes and linksVaries
AIYour model over MCP, no add-onIncluded AI, external MCPCopilot platformDrafting assistantVaries
Agents barred from approvalsEnforced in the serverConfigurableConfigurableConfigurableVaries
Change needs a rollback plan to request approvalAlwaysConfigurableConfigurableConfigurableRare
Procurement, stock, quotesOn the roadmapYesDeepYesLight
Typical startSelf-serve, optional conciergeOnboarding package, monthsConsultant commonConsultant commonFast

Summarized from public 2026 product pages, pricing pages, and reseller quotes. Unified PSA + RMM covers tools like Syncro, Atera, and SuperOps, which differ from each other. Corrections welcome at hello@flowdevs.io.

By starting point

What changes when you switch.

Coming from HaloPSA

Halo is the closest modern PSA and does a lot well: all modules in one licence, a strong portal, and MCP connections. FlowPSA keeps the all-modules honesty and changes the unit: no technician seats, and the RMM is the same database rather than an integration. If you depend on Halo’s stock, purchase orders, or quoting today, those are still on our roadmap.

Coming from ConnectWise or Autotask

If your contracts and procurement are ten years deep, FlowPSA will not replace every table on day one. It will replace the daily loop: tickets, dispatch, time, agreements, and invoicing, without boards-as-universe or 47 lookup IDs to create a row.

Coming from Syncro, Atera, or SuperOps

Unified tools start fast. FlowPSA keeps that shared-data feel with FlowRMM, and adds the parts light PSAs skip: real timesheets, agreements with block hours, change control, problem records, and invoicing where a second person reviews each posting.

What we refuse to copy

Some features are traps.

  • Boards as the whole universe, with a new board per team
  • AI sold as a separate paid module or add-on
  • Per-technician charges for basic SLA features
  • Rule engines as the only automation, with no room for judgment
  • Agent conversations hidden from the ticket
  • A nightly sync as the integration story

FAQ

Comparison questions.

Keep every support request, and the work behind it, in one place.

FlowPSA is for IT support companies (MSPs), in-house IT teams, and solo operators who use FlowRMM or plan to.