Keyboard Shortcuts
FlowPSA is built to be run from the keyboard. Press ? in the portal to see this list.
Example: an Acme MSP technician presses g q, then c to claim the top Acme Corp ticket, and t to stop the timer when the call ends.
Go to
| Keys | Opens |
|---|---|
Cmd K or Ctrl K |
Command palette: search tickets, companies, assets, and actions |
g q |
Queue view |
g w |
Workload manager |
g c |
Companies and contacts |
g e |
Assets and scanner |
g t |
Time and timesheets |
g a |
Approvals |
g s |
Settings |
g d |
Documentation |
? |
Shortcut help |
In the queue and workload manager
| Key | Does |
|---|---|
j / k |
Move down or up a row |
c |
Claim the selected ticket and start the timer |
t |
Start or stop the timer on the focused item |
Enter |
Open the detail drawer |
x |
Select the row for bulk actions |
Esc |
Close the drawer, dialog, or palette |
In forms
| Keys | Does |
|---|---|
Cmd Enter or Ctrl Enter |
Save the note, time entry, or task update |
Tab |
Move between timeline tabs in the drawer |
See Smart Dispatch & Queues for what claiming does.
Related guides
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